MSC-Q offers real-time assistance through various communication channels, designed to optimize the best customer experience for all post-sale requirements. MSC-Q recognizes the additional needs of any product or service purchase and is committed to work with clients through all their after-sale needs. This includes but is not limited to business process management integration, defining spare parts lists, and scheduled product maintenance. MSC-Q believes in holistic client satisfaction experience and is committed to support customers at every step of the process to fulfill the after-sale needs of all products and services. The project team also takes on unique projects centered around hardware installation and software integration.
We prioritize building strong, long-term relationships with our clients by providing exceptional customer service and being responsive to their needs.
Our team of experts carefully defines spare parts lists for all our products to ensure that our clients have easy access to the parts they need in case of repairs or maintenance.
Our team of trained technicians can also perform corrective maintenance as needed to repair any defects or issues with the equipment.
We stand behind the quality of our products and offer warranties on all our products to ensure that our clients are satisfied with their purchase.
MSC-Q provides a complete Information Technology system solution in various spheres of the enterprise integration industry. We deliver multi-dimensional services like Systems Integration, Network Security, Unified Communications, Security Systems and Linux based solutions, amongst others. MSC-Q focuses on enhanced customer value and ethical business practices to uphold a consistently high level of service quality.