MSC-Q offers real-time assistance through various communication channels, designed to optimize the best customer experience for all post-sale requirements. MSC-Q recognizes the additional needs of any product or service purchase and is committed to work with clients through all their after-sale needs. This includes but is not limited to business process management integration, defining spare parts lists, and scheduled product maintenance. MSC-Q believes in holistic client satisfaction experience and is committed to support customers at every step of the process to fulfill the after-sale needs of all products and services. The project team also takes on unique projects centered around hardware installation and software integration.